Refund policy

Access is delivered as soon as your join request is approved or the indicators are added to your TradingView account, so payments are generally not refundable. You can cancel any time to stop future charges.

When we will refund you in full

• You paid but we did not give you access to the VIP channel or the indicators within 48 hours of your payment, and you contacted us about it.
• You were charged twice for the same subscription and period.
• You were charged after you cancelled, through an error on our side.

When we will not refund

• Unused time after you cancel, including on quarterly and yearly plans. You keep access until the end of the period you paid for.
• Trading losses. Signals carry risk, as set out in our risk disclaimer.
• Access removed for breaking our terms, such as sharing VIP content.

How to ask for a refund

Email support@clearcalltrades.com with the email address you paid with and your Telegram or TradingView username. We reply within two business days. Approved refunds go back to your original payment method through Stripe and usually arrive within 5 to 10 business days.